Frequently Asked Questions
Expert help for all your antique lighting and lamp restoration needs.
How do I know which lamp part size I need?
Most antique lamps use standard threading like 1/8-IP or 1/4-IP. We recommend using a digital caliper to measure your existing hardware or referring to our comprehensive 'Sizing Guide' located in the footer of our website.
Do you offer international shipping for fragile glass shades?
Yes, we ship worldwide. We use specialized double-boxing techniques and high-density foam to ensure that delicate glass chimneys and shades arrive at your doorstep in perfect condition.
Are your electrical components UL-listed for safety?
Safety is our priority. The majority of our sockets, cords, and electrical assemblies are UL-listed or recognized, ensuring they meet modern safety standards for home restoration projects.
What is your return policy for restoration hardware?
We accept returns on most unused items within 30 days of purchase. Please note that custom-cut chains or wires may be subject to a restocking fee. Items must be in their original, uninstalled condition.
Can I get a bulk discount for large restoration projects?
Yes, we offer tiered pricing for professional restorers and large-scale projects. Please contact our support team with your item list to receive a custom quote for bulk quantities.
How long will it take to receive my order?
Orders for in-stock items typically ship within 1-2 business days. Standard domestic shipping usually takes 3-7 business days depending on your proximity to our warehouse.